dhk88com | Privacy Policy and How We Protect Your Data

1 Introduction & Purpose

Welcome to dhk88com. We believe your personal data belongs to you. That's why dhk88com's privacy policy is designed to ensure your information is fully protected. In this policy, we clearly explain what data we collect, why we collect it, how it's used, and how securely it's kept.

Dhk88com is a licensed international online gaming platform. By using our services, you are considered to have agreed to this Privacy Policy. As this policy may be updated at any time, we encourage you to review it periodically.

This Privacy Policy has been written in plain Bangla with our Bangladeshi members in mind, so every detail is easy to understand. dhk88com never uses your information without your permission.

Important: This Privacy Policy applies only to the dhk88com website and app. Third-party links are governed by their own respective policies.

2 What Information We Collect

Dhk88com only collects the information that's strictly necessary. We don't gather any data beyond what's needed. Below is a detailed breakdown of exactly what we collect.

Data Type	Example	Reason for Collection
Personal Identity	Name, date of birth, national ID number	KYC verification & age confirmation
Contact Information	Email, mobile number	Account Registration & Communication
Financial Information	BKash/Nagad/Rocket number, transaction history	Payment Processing
Technical Information	IP address, device information, browser type	Security & Fraud Prevention
Usage Data	Game history, betting records, login times	Service improvement and responsible gaming

2.1 Automatically Collected Information

Certain information is collected automatically when you use dhk88com. This includes:

Your device's IP address and geographic location
Browser type and version
Page visit time and session duration
Referrer URL and navigation path
Cookies & session data (details below)

3 How your data is used

Dhk88com uses your information only for specific, legitimate purposes. We never process your data unnecessarily. Each use is clearly outlined below:

To create, verify, and manage your account
For processing deposits, withdrawals, and transactions
To complete age and identity verification (KYC)
To prevent fraud, money laundering, and unauthorized access
To provide customer support and resolve complaints
To send relevant promotions and offers (subject to your consent)
For responsible gaming monitoring and support
To meet legal and regulatory obligations
For platform improvement and enhancing the user experience

Marketing communications: If you no longer wish to receive promotional emails or SMS from dhk88com, you can unsubscribe at any time through our support team. This will have no effect on your account services.

4 Data Sharing & Third Parties

Dhk88com never sells or rents your personal information to third parties. In certain situations, however, limited data may be shared with trusted partners.

4.1 When We Share Your Information

Payment Processors: Required information shared with bKash, Nagad, and Rocket to process transactions
KYC Verifier: With authorized verification agencies for identity confirmation
Legal Authorities: With government authorities under court order or legal obligation
Cybersecurity: Partnering with security experts to prevent fraud

Contractual protection: All parties with whom dhk88com shares data are bound by strict confidentiality agreements and may only use the information provided for the specific purpose intended.

5 Cookie Policy

Dhk88com uses cookies to enhance your browsing experience and ensure platform security. Cookies are small text files stored on your device.

Cookie Types	Purpose	Duration
Essential Cookies	Login sessions, security tokens	Cleared at end of session
Functional Cookies	Language preferences, display settings	1 year
Analytics Cookies	Visitor statistics, page performance	2 years
Security Cookies	Fraud detection and bot prevention	30 days

You can manage cookies through your browser settings. However, disabling essential cookies may prevent some features of dhk88com from working properly.

6 Data Retention Period

Dhk88com does not retain your information longer than necessary. A specific retention period is set for each type of data.

Active account data: for the full duration your account remains open
Financial transaction records: up to 7 years as required by law
KYC documents: 5 years after verification
Gaming history: 3 years after account closure
Customer support chat: 2 years
Marketing preferences: effective immediately upon unsubscribe

Note: Once the retention period expires, dhk88com automatically deletes or anonymizes your data securely.

7 Your Data Rights

Every dhk88com member has full control over their own data. You may exercise any of the following rights at any time.

Right to Access

You can request to see what information we hold about you at any time.

Right to Rectification

You have the right to request corrections to any inaccurate or incomplete information we hold about you.

Right to Erasure

You can request that your information be deleted under certain circumstances.

Right to restrict processing

In certain circumstances, you may request that the processing of your data be restricted.

Right to Data Portability

You can request a copy of your information in a structured, portable format.

Right to Object

You may opt out of your data being used for marketing or profiling purposes.

To exercise your rights: To exercise any of the rights above support@dhk88com.com. We will respond to your request within 30 days.

8 Security Measures

Dhk88com uses industry-leading security technology to keep your data safe. Our security team monitors systems 24/7 to detect and respond to any potential threats.

256-bit SSL/TLS encryption — for all data transfers
Two-factor authentication (2FA) — for account login
Firewall and Intrusion Detection System
Regular security audits and penetration testing
Encrypted database — including data at rest
Access Control — data is accessible to authorized personnel only

Warning: dhk88com will never ask for your password or OTP via email or phone. Any such request is a scam — report it to us immediately.

9 Children's Privacy

Dhk88com strictly does not provide services to anyone under 18. We never knowingly collect data from minors. If a parent believes their child has created an account on dhk88com, please contact us immediately — we will promptly delete that account and all associated data.

For Parents: Use parental control software and monitor internet activity to keep your child safe from online gaming.

10 Policy Update Process

Dhk88com may update this Privacy Policy from time to time. If significant changes are made, we will notify you by email or through a platform notification. Continued use of the platform after any changes constitutes your acceptance of the revised policy.

The date of each update will be noted at the top of this page
For major changes, you will be notified 30 days in advance
Archived copies of previous policies are available upon request
For any questions about this policy, contact us at support@dhk88com.com

Dhk88com's Privacy Policy — your data is safe with us

Table of Contents